Privacy Policy | CapitalWave Inc.

CapitalWave Inc. Privacy Policy

CapitalWave Inc. values privacy – ours and yours. To help maintain your privacy and the security of your personal information, we communicate this and all of our privacy policies to CapitalWave Inc. employees and agents, and we internally enforce privacy safeguards. We are also self-certified as Privacy Shield compliant – a further indication of our commitment to privacy for all of our customers around the globe.

We’ve developed this Privacy Policy to explain how we collect, use, disclose, transfer, and store information received from you in connection with the Sites. Before disclosing information to us, please familiarize yourself with our privacy practices so you can understand how your information may be used by CapitalWave Inc.

Our Collection and Use of Information:

CapitalWave Inc. may collect information in a number of ways from users who access our Sites or services. We collect personal and non-personal information in various ways. You may provide your information to us to receive a product, service, or communication from us; we may request your information to better serve you; or we may require your information in order to be able complete a transaction (e.g. a purchase) or provide access (e.g. to a paid service).

Collection of Personal Information

Personal information (or “Personally Identifiable Information” or “PII”) is information and data that can be used to specifically identify or contact a single person.

You may be asked to provide your personal information when you contact CapitalWave Inc. for any reason. CapitalWave Inc. may share your personal information internally. If we do, we will use it in accordance with this Privacy Policy. We may also combine personal information with other information to help us to develop or improve our products, services, content, communications, and/or advertising, or to provide improved user experiences for you.

Personal information we collect

Examples of some types of personal information CapitalWave Inc. may collect in connection with the Sites and how we may use it include the following:

When you purchase, register, or login to use software, products, or services, request support, download a software update, register for a webinar, live workshop, or training, provide feedback on a software product, or participate in a promotion, contest or online survey, or respond to an advertisement, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and/or social media credentials. CapitalWave Inc. does not directly collect credit card numbers in connection with our online on-demand video training or any of our affiliated websites provided in connection therewith. Payments for those products/services are made through other means or sites and thus we do not collect or store credit card numbers in connection with any of those products/services that this Policy applies to.

How we use your personal information

Optional Communications: The personal information we collect allows us to provide you with CapitalWave Inc.’s latest product announcements, helpful tips and information, special offers, software updates, and upcoming events. If you don’t want to receive these communications, or do not wish to be on our mailing list, you can opt out of receiving them. Each communication will provide opt-out directions, and you can also generally opt-out via your account dashboard if you are a registered user, client, or customer. The information in connection with these optional communications and your responses help us to improve our products, services, content, and advertising.
We also use personal information to help us develop, deliver, improve, and customize our software, products, services, content, and advertising and to provide a better user experience for every user of our software, products, and services.
Important Communications: We may use your personal information to send important communications, e.g., about your purchases of or access to software, products, or services, material changes to our EULA, terms, conditions, and policies (including this Privacy Policy), critical updates to software products, or services, or changes (including regulatory changes) that impact your use of CapitalWave Inc. software, products, or services. Because this information is vital to your interaction with CapitalWave Inc., you may NOT opt out of receiving these communications if you wish to continue to use the Sites, or any software, products, or services offered in connection with the Sites.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve CapitalWave Inc.’s software, products, services, communications, support and/or help functions, and user interfaces.
If you enter into a promotion such as a contest, a giveaway, a one-time or special offer, or similar promotion, we may use the information you provide to administer those programs.
If we become involved in a legal process as a result of your actions on the Sites, or in connection with any software, products, or services offered via the Sites, we may be required to disclose your PII or PIFI to a government authority, or a third party who e.g., issues a subpoena that require us to provide it. Our response(s) to any such legal process will be handled on a case-by-case basis following the advice of our attorneys.

Collection of Non-Personal Information

Information of a type or in a form that does not permit direct identification of or association with any specific individual is ‘non-personal information.’ Combinations of personal and non-personal information are considered personal information if the combined information can be used to identify or contact any specific individual(s). Aggregated data is considered non-personal information for the purposes of this Privacy Policy as long as it cannot be used to identify or contact any specific individual. Internet Protocol (IP) addresses and certain other identifiers may be considered personal information under various local laws; we endeavor to comply with the laws and regulations that are applicable to us.

How we collect and use your non-personal information

We may collect, use, transfer, and disclose non-personal information for any purpose.

The following are some examples of non-personal information that we collect and how we may use it:

We may collect non-personal information (e.g. demographic information) regarding our customers collectively including information such as age, gender, occupation, preferred language, zip code, area code, geographic location, or the time zone from which customers access the Sites, products, or services. Such non-personal information is used so that we can better understand who our customers are, and their behavior generally with regards the Sites, and to improve our software, products, services, communications, support, help, user experiences, and advertising for our customers.
We also may collect non-personal information regarding customer activities on the Sites or use of the CapitalWave Inc. software, products, and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of the Sites, or our software, products, and services are of most interest or which can be improved. Non-personal support or help request data may be used to improve our software or the Sites, communications, and user interfaces, or to allow us to provide additional product or service offerings to our present or future customers.
We may collect non-personal information regarding the digital footprints of our customers with respect to accessing the Sites, or any related software, products, or services including mobile and non-mobile access, specific types of devices being used, unique device IDs, type of browser(s) being used, networks that our customers use, and other non-personal information. This information may be used to improve the Sites, software, products, or services including but not limited to their performance, functionality, design, or responsiveness.

Cookies and Other Technologies

To help CapitalWave Inc. serve you better, we use technological means to better understand and adapt to user behavior. To accomplish this, the Sites, as well as our online software and services, email messages, and advertisements may use cookies or related technology such as pixel tags, clear gifs, and web beacons. These technologies help us to know which parts of the Sites people have visited and provide data to aid us in understanding the effectiveness of the software services, our advertisements, and web searches. These data are used to improve our software, products, services, communications, and advertisements. We generally consider such information collected through the use of cookies and other technologies as non-personal information and treat it accordingly.

We also use cookies and other technologies to remember personal information when you use the Sites, software, products, or services. These uses are intended to improve your personal experience. For example, we can provide better and more personal results if we ‘remember’ your preferred settings, your name, and such.

CapitalWave Inc. may use cookies or other technologies in connection with certain advertising services to determine your experience with our content including whether an ad is likely to be of interest to you, whether or not you are served a particular ad, and the number of times you are served a particular ad. These technologies allow us to measure the effectiveness of our ad campaigns. You may have options for opting out of such targeted ads. You should contact your service provider or your mobile provider to inquire about how to do so.

CapitalWave Inc. also uses specific technologies in connection with certain communications such as emails that may be used to track actions by recipients. For example, these communications may include one or more clickable text or graphics that include URLs that link to content on the Sites. However, these URLs, may pass through a web server that tracks the click before arriving at the linked content on the Sites. The tracked data can help CapitalWave Inc. determine the effectiveness of our communications to users and customers, or to gage interest in specific topics. If you prefer not to have your responses to such communications tracked in this manner, do not click links in the email messages. Such communications may also include pixel tags that can tell us whether e.g. an email has been opened. We may use this information to throttle the number of messages sent to users or customers, or to remove people who do not read or interact with our communications from one or more lists.

Cookies and other technologies can generally be controlled on your devices. If you want to disable cookies and you should review your privacy or security settings. Please note that certain features of the Sites or related software, products, or services may not be available if you have cookies disabled on your device. We will typically try to warn you that a page or feature you are trying to reach will not function without cookies enabled. If you have your cookies on your device or browser disabled and are having difficulties you may wish to enable them to see if the problem is resolved.

Log Files

As part of standard protocols, CapitalWave Inc.’s servers automatically gather certain information and store it in log files. This information may include date/time stamp of access, Internet Protocol (IP) address(es), device type, operating system, browser and version, language, log-in details, Internet Service Provider (ISP), referring page, exit page, and other data.

These log files are useful for a number of purposes including helping CapitalWave Inc. to maintain security, measure relative usage, understand and analyze trends regarding users, server access, load, or server problems, more effectively and efficiently administer the Sites, as well as related software, products, services, or communications, and gather non-personal demographic information about our users. Consistent with the provisions of this Privacy Policy, CapitalWave Inc. may use the data in its Log Files in a variety ways useful to its business or to provide better experiences for its users and customers.

Social Media

CapitalWave Inc. may collect certain information from you if you interact with us via social media such as Facebook, Twitter, LinkedIn, Google+, Pinterest, Snapchat, Instagram, and other such services. For example, you may be given the option to register for webinars, take advantage of special offers, receive mailings, newsletters or the like, via your social media account. The information we receive or collect from such social media, and our ability to collect it, may depend on the social media site, its policies, and its requirements or its technology. We may collect the information you provide from these social media interactions and may use it for various purposes to improve our services or your experience, or to contact you regarding the reason you connected with us or with additional offers in the future. Of course, you have the opportunity to opt-out at any time provided we do not require a means of contacting you to fulfill your request.

Children

Protecting children’s privacy is important to CapitalWave Inc. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore, we restrict our website use to persons eighteen years or older. Therefore, we do not knowingly collect personal information from children under 18. If we learn that CapitalWave Inc. has inadvertently collected or received the personal information of a child under 18 we will take steps to delete the information.

[PLEASE NOTE: You must be 18 or older to use the Sites, and to purchase the software, products, or services offered via the Sites without an adult (parent or guardian).]

DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEBSITE, NO INFORMATION OBTAINED VIA THIS WEBSITE FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT (COPPA) AND IT IS NOT MONITORED AS DOING SO.

Notwithstanding the foregoing, if we discover or form a reasonable belief that we have received any information from a child under 18 in violation of this policy, we will delete that information. If you believe CapitalWave Inc. has any information from a child under age 18, please contact us at the following address:

Via Mail:

CapitalWave Inc.,
1410 North Scott St
Arlington, VA 22209

via email: legal@CapitalWave.com

Personal Information Protection

CapitalWave Inc. uses commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We restrict access of personal information to our employees, contractors, and/or agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations. CapitalWave Inc. and its third-party providers use Secure Sockets Layer (SSL) encryption on all web pages where personal information, including financial information, is transmitted.

You are solely responsible for any personal information you choose to submit on non-secure sites including but not limited any discussion forums or public comment threads on the Sites, or any social media sites, groups, or threads related to the Sites or the related software, products, or services.

Access to Your Personal Information

CapitalWave Inc. software customers should periodically log in to review your name, contact information and other readily available personal information, and to ensure they are accurate, complete, and up to date. You can make changes to your information. Changes to your personal details and particulars should be made through the software.

You can request access to any personal information we have for you. We will make a good-faith effort to provide you with access to reasonably accessible information. You can request that we correct the data if it is inaccurate or delete your personal data. CapitalWave Inc. will comply with such requests if they are reasonable and we will delete your data if CapitalWave Inc. is not required to retain it by law, and does not require it for legitimate business purposes. We may reserve the right to refuse deletion requests that we believe require undue time, or technical effort, or were not provided by local law. We also reserve the right to deny or delay requests where the personal information is scheduled to be deleted as part of any upcoming purge of data that is not being retained. Requests for access, correction, or deletion can be submitted to legal@CapitalWave.com

Links to Third-Party Sites

The Sites, software, products, services, and communications may contain links to third-party websites, products, or services. Information collected by third parties is governed by their privacy practices, not this Privacy Policy. Please be aware when you leave the Sites and understand that you are subject to a third party’s privacy policy except when you are on the Sites or using CapitalWave Inc.’s related software, products, or services.

International Users: US Safe Harbor

Information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. CapitalWave Inc. complies with the US-EU Privacy Shield Framework and Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, retention, and trans-Atlantic transmission of of personal information from customers in the European Union member countries and Switzerland. We are firmly committed to the principles of the Privacy Shield program including Notice, Choice, Accountability, Security, Data Integrity, Access, as well as Recourse, Enforcement, and Liability. All personal data received from the EU or Switzerland will be subject to treatment according to the Privacy Shield principles, which are detailed through this Policy. You can find details and learn more about the Privacy Shield Program at the official website at https://www.privacyshield.gov/

As part of our compliance with the Privacy Shield program, CapitalWave Inc. has self-certified its compliance and worked to ensure this Policy informs you of the rights you have with respect to your personal information that we have collected.

In certain circumstances, you may have recourse if CapitalWave Inc. fails to comply with the requirement or provisions set forth in this policy. Such recourse is available to you at no charge. As a first step we will always sincerely endeavor to thoroughly investigate and expeditiously resolve any concerns or complaints you may have. You can contact our privacy compliance staff at the following addresses (email and regular mail):

legal@CapitalWave.com or

Before seeking further recourse regarding any concerns or complaints regarding your collected data, you should try to have us resolve it for you informally. This should be faster and easier for all involved. If you are not satisfied with the resolution we propose informally, you have the right to pursue further recourse via the independent recourse mechanism that we have made available to investigate unresolved complaints in accordance with the Privacy Shield requirements.

CapitalWave Inc. has provided, at no charge to you, the option for you to seek recourse through an independent third party alternative dispute resolution provider, who will arbitrate any unresolved disputes that we cannot work out together.

EUROPEAN UNION USERS: THE GDPR

On or before May 25th, 2018 CapitalWave Inc. will be a fully compliant Processor of Personal Data under the GDPR. If you have any questions about your ability to use our software platforms in the EU or with regard to your EU customer’s data, feel free to contact our Data Protection Officer, Bryant Nielson [legal@CapitalWave.com] to discuss, or request a copy of our Data Processing Addendum to our EULA. You can also see our general statements regarding the GDPR and our compliance online.

Changes to this Privacy Policy and Privacy Questions

If you have any questions or concerns about this Privacy Policy, please email us at legal@CapitalWave.com

This Privacy Policy is subject to change from time to time at CapitalWave Inc.’s sole discretion. Please check this page periodically for changes. Any such changes to the Privacy Policy will be available on this page. If the policy has been changed in a material way, a notice will be posted on our website along with a link to the updated Privacy Policy. Your continued use of our site following the posting of changes to these terms will mean you accept the changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

We will also archive prior versions of this Privacy Policy and make those versions available for your review.

LAST UPDATED: LAST UPDATED: Rev. 2.3.2

This Policy was created in March 2016 and last updated on May 25, 2022.

Notice of Compliance to California Residents – Your California Privacy Rights Under The California Online Privacy Protection Act and the

California Business and Professions Code This privacy policy identifies the categories of personally identifiable information that our company collects through our website or online services about individual consumers who use or visit CapitalWave Inc.’s commercial websites or online services in connection with The Blockchain Academy (collectively “the Sites”) and the categories of third-party persons or entities with whom our company may share that personally identifiable information.

CapitalWave Inc. does not maintain an online process for an individual consumer who uses or visits our commercial website or online service to review and request changes to any of his or her personally identifiable information that is collected through our website or online service.

See the section above titled “Changes to This Privacy Policy” for a description of the process by which our company notifies consumers who use or visit our commercial website or online service of material changes to our company’s privacy policy for this website or online service.

The effective date of this Privacy Policy is listed at the end of this privacy policy under the heading, “Last Updated.”

For the purposes of this policy and California compliance the following definitions apply:

Depending on your activity on our website or online service, the following “personally identifiable information” may be collected, in addition to what is in prior sections of this document. The term “personally identifiable information” means individually identifiable information about an individual consumer collected online via the Sites from an individual and maintained by us in an accessible form and may include any of the following:

A first and last name;
A home or other physical address, including street name and name of a city or town;
An e-mail address;
Any other identifier that permits the physical or online contacting of a specific individual; and
Information concerning a user that the Sites collect online, from the user, and which is maintained in personally identifiable form, in combination with an identifier described within this Privacy Policy. Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to legal@CapitalWave.com and please include the phrase “California Privacy Request” in the subject line, the domain name of the website you are inquiring about, along with your name, address and e-mail address. We will respond to you within thirty (30) days of receiving such a request.

Public Areas & Social Media:

Any information you disclose in any public areas of our website or the Internet, including via social media becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

This Privacy Policy does not create any contractual or other legal rights in or on behalf of CapitalWave Inc. or any other party and is not intended to create any such rights.

Questions about this Privacy Policy may be directed to us in writing at:

legal@CapitalWave.com or

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